Research + Insights
Unlocking Your Workplace Potential Workplace Strategy Services and Engagements
At Teknion, we partner with organizations to create thoughtful and functional workspaces that support productivity, collaboration, and well-being. Our Workplace Insights & Strategy team brings deep industry expertise and tailored thinking to our clients, delivering actionable insights and innovative planning solutions. By understanding the evolving needs of work and place, we provide forward-thinking strategies that empower businesses to thrive. Our diverse team is here to support you in creating a workplace that works for your business and your people.
Workplace Strategy Engagements
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Establishing parameters and consensus for workplace change. (Duration: 60 minutes)
How We Host: Facilitated workshop with senior leadership and project stakeholders, using interactive discussions and decision mapping exercises. Can be facilitated in person or virtually.
Outcome: A set of guiding principles that define the strategic direction for workplace transformation and appetite for change.
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Identifying the ‘why’ for workplace transformation.
(Duration: 90 minutes)How We Host: Interactive discussion with key stakeholders, using a structured framework to identify primary project drivers. May include industry benchmarking and trend analysis.
Outcome: A documented set of business priorities and objectives that shape the workplace strategy, ensuring alignment with broader company initiatives such as innovation, talent attraction, and employee experience.
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Identifying employee needs and workplace culture.
(Duration: 60 minutes per focus group)How We Host: Small group discussions (virtual or in-person), using predetermined questions and interactive exercises to uncover departmental or general workforce needs, challenges, and opportunities for change.
Outcome: A collection of qualitative insights capturing work styles, collaboration patterns, and functional requirements that inform workplace design and policy decisions.
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(Duration: 15–60 minutes)
How We Host: Interactive workshop using visual mapping techniques and employee storytelling to document daily experiences. Can be used as a stand alone workshop or showroom tour engagement activity.
Outcome: A detailed understanding of employee workflows, needs, and friction points, resulting in workplace personas and experience maps that guide planning and product recommendations.
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On-site observations of workflow and employee behaviors.
(Duration varies)How We Host: On-site observational studies, space utilization tracking, and behavioral mapping exercises over a set period. May also include team interviews.
Outcome: Quantitative and qualitative data on space usage trends, highlighting opportunities for optimization and design improvements.
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(Duration varies)
How We Host: Development of electronic communication materials, in-person employee training sessions, and onboarding workshops designed to ensure successful adoption of new work environments.
Outcome: Deliverables may include: a “Welcome to Your Workplace” guide, workplace etiquette guidelines, an overview of ergonomic adjustments, and post-occupancy surveys.
Product Strategy Services
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The service revolves around understanding client needs, developing solutions, and iterating designs. Focused on collaboration, ideation, and creating tailored solutions that evolve as client needs are better understood. This service could be effective for clients who have specific challenges that require personalized solutions. Efficiencies are gained by engaging with the right design and engineering teams from the start. Celebrating the wins and learning from the losses is key.
Guidelines for Engagement: When an opportunity is identified, the Insights + Strategy team will consult for a product solution and will engage with the appropriate design and engineering teams. An open line of communication and collaborative thinking is anticipated between the Teknion rep, the dealer team, and the I+S team.
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Study of various factors that affect how well the physical environment supports employees. The goal is to identify areas where improvements can lead to greater productivity and well-being. Improvements may be product application based, rooted in space planning or promoting shifts in behavior via change management or other strategic engagements.
Categories:
Spatial layout + flow
Acoustics
Lighting
Ergo + Comfort
Tech + Connectivity
Well-Being + Amenity spaces
Accessibility
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(by space types, personas, product spec requirements)
This engagement will help clients organize and author comprehensive global furniture guidance to streamline their procurement and planning processes globally. We will collaborate closely with clients to develop standardized furniture frameworks that align with their global needs, ensuring consistency, efficiency, and cost-effectiveness across regions. This will empower clients to make informed, cohesive decisions and simplify their global furniture programs while maintaining flexibility to meet local requirements.
Ideation + Visualization Services
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The Insights + Strategy team will create a conceptual office landscape that speaks to both the client’s needs and our thought leadership around workplace trends. Through the use of planning, neighborhood/settings design, and visualization tools, we will craft a compelling workplace story that serves to establish Teknion as a valued and innovative partner.
Guidelines for Engagement: Our team will consult with the local sales team to determine how to best demonstrate our thought leadership and align the planning approach to the client’s workplace drivers.
